Tuesday, March 30, 2021

4 successful supply chain transformation stories with Dynamics 365

These four success stories provide insights into how leading companies use a modern, cloud-based, intelligent platform to deliver versatility, scalability, and rapid time to value. They also illustrate how Dynamics 365 Supply Chain Management helps companies operate with a customer first mindset from production to fulfillment.

The post 4 successful supply chain transformation stories with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

Thursday, March 25, 2021

Enhance your fraud workflow with efficient manual review

Managing robust fraud operations can be complex and time consuming. To help simplify the process and increase your fraud detection efficiency as well as accuracy, Dynamics 365 Fraud Protection takes a cohesive approach to manual review. With the Manual Review tool, now available in preview, you can set the rules to identify transactions that canRead more

The post Enhance your fraud workflow with efficient manual review appeared first on Microsoft Dynamics 365 Blog.

Utilize surveys to understand data in your customer data platform

Every departmentfrom marketing to sales to customer serviceneeds to be aligned on one view of the customer so they can make the best engagement decisions. That's why Microsoft Dynamics 365 Customer Insights customers are automatically entitled to Microsoft Dynamics 365 Customer Voice so organizations can build a unified view of customers by combing direct survey feedback with rich customer data.

The post Utilize surveys to understand data in your customer data platform appeared first on Microsoft Dynamics 365 Blog.

Wednesday, March 24, 2021

Explore Dynamics 365 and Power Platform updates at the Microsoft Business Applications Launch Event

Join us on April 6, 2021 for the Microsoft Business Applications Launch Event, a virtual event streaming live from 9:00 10:30 AM Pacific Time (UTC7). This is your opportunity to learn about new innovations coming to Microsoft Power Platform and Microsoft Dynamics 365 over the next six months.

The post Explore Dynamics 365 and Power Platform updates at the Microsoft Business Applications Launch Event appeared first on Microsoft Dynamics 365 Blog.

Tuesday, March 23, 2021

Streamline and automate rebate management to increase margins

Offering your customers and vendors rebates and royalty deals is key to building brand loyalty and has a measurable impact on your company's margins. Rebates also influence your product pricing strategy and impact accruals, payments, deductions, and revenue. However, keeping track of rebate and royalty programs and calculating them accurately can quickly become time-consuming andRead more

The post Streamline and automate rebate management to increase margins appeared first on Microsoft Dynamics 365 Blog.

Thursday, March 18, 2021

Reimagine project management at our free digital event

Learn more about the connected project experience at Reimagine Project Management with Microsoft, now available as a free, on-demand event. You'll learn the latest on Microsoft Planner, Microsoft Project, and Dynamics 365 Project Operationsthree solutions built to address and solve for your unique business needs.

The post Reimagine project management at our free digital event appeared first on Microsoft Dynamics 365 Blog.

Wednesday, March 17, 2021

Finance Reimagined free on-demand sessions available now

A host of additional on-demand content covering finance response, recovery, and reimagination is available exclusively to event registrants. Log in today to watch the sessions or sign up for free and watch the sessions.

The post Finance Reimagined free on-demand sessions available now appeared first on Microsoft Dynamics 365 Blog.

Tuesday, March 16, 2021

Here’s a way to increase the accuracy of landed cost calculations

As the supply chain evolves, logistics management has an even greater impact on the bottom line. Knowing the full price of an item once it arrives at your warehouse is crucial. Miscalculating landed cost through manual entry can result in lost profits for business owners. The Landed cost module in Supply Chain Management provides companies with an innovative wayRead more

The post Here’s a way to increase the accuracy of landed cost calculations appeared first on Microsoft Dynamics 365 Blog.

Monday, March 15, 2021

How Dynamics 365 Remote Assist enables shared surgery in underserved communities

Did you attend last week's Microsoft Ignite and watch Satya's keynote? If so, you might have learned about how Mount Sinai Hospital in New York is using Microsoft Dynamics 365 Remote Assist on Microsoft HoloLens 2 to conduct shared surgery with their surgical counterparts in Uganda. Mixed reality business applications like Dynamics 365 Remote AssistRead more

The post How Dynamics 365 Remote Assist enables shared surgery in underserved communities appeared first on Microsoft Dynamics 365 Blog.

Tuesday, March 9, 2021

Best practices for building an effective fraud scorecard

One of the most important aspects of fraud prevention is to know where you stand in the fight against fraud. An effective fraud scorecard makes you aware of current trends, helps identify any evolving problem areas, and empowers you to make decisions as an organization. Striking the right balance is important. Too much detail canRead more

The post Best practices for building an effective fraud scorecard appeared first on Microsoft Dynamics 365 Blog.

Monday, March 8, 2021

Smarter sales planning with LinkedIn Sales Insights for Dynamics 365 Sales

It comes as no surprise that today's world is driving a seismic shift in B2B sales. Customers are rapidly adopting digital buying behavior, and sellers are feeling the pressure to reinvent themselves. Organizations must commit to empowering and enabling their sellers if they want to adapt to the new landscape and remain resilient in their markets.

The post Smarter sales planning with LinkedIn Sales Insights for Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.

Tuesday, March 2, 2021

Dynamics 365 and Microsoft Teams: extend collaboration across teams

Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. Add up those minutes-long interruptions, and you begin to realize why we often can't finish everything on our to-do lists. We want to dramaticallyRead more

The post Dynamics 365 and Microsoft Teams: extend collaboration across teams appeared first on Microsoft Dynamics 365 Blog.

Manage time off requests with Human Resources app for Microsoft Teams

With more employees working remote, it is more important than ever to meet workers where they work. This includes making tasks related to human resources easier to track from home. This becomes even more important as more organizations use Microsoft Teams not only for collaboration but also to help improve employee experiences and productivity. We'reRead more

The post Manage time off requests with Human Resources app for Microsoft Teams appeared first on Microsoft Dynamics 365 Blog.

Drive personalized interactions with real-time customer journey orchestration

We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in EMEA and North America. This landmark innovation brings together the worlds of customer experience and marketing automation and is designed to help businesses.

The post Drive personalized interactions with real-time customer journey orchestration appeared first on Microsoft Dynamics 365 Blog.

Adapt quickly and fulfill efficiently with Dynamics 365 Intelligent Order Management

Digital commerce is reshaping every step in the supply chain. Consumers today expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options. Many organizations, however, are struggling to modernize operations to keep up with the growth. In fact, a recent study* found that nearly 61 percent1 of companies expect over half of their salesRead more

The post Adapt quickly and fulfill efficiently with Dynamics 365 Intelligent Order Management appeared first on Microsoft Dynamics 365 Blog.

Import historical data to optimize fraud protection

To help boost your fraud protection strategy, we’ve released an improved data upload experience in Dynamics 365 Fraud Protection. The centralized interface guides you through importing historical data for purchase protection and loss prevention. For details about this feature, refer to the schema for purchase protection and loss prevention. If some fields are not applicable to your industry, you can leave themRead more

The post Import historical data to optimize fraud protection appeared first on Microsoft Dynamics 365 Blog.

Announcing new Dynamics 365 capabilities at Microsoft Ignite

2020 was a wake-up call for every business. As we all move forward, our vision is to help empower businesses with digital technology that unlocks the limitless agility needed to be agile, resilient, and sustainable through the next decade and beyond.

The post Announcing new Dynamics 365 capabilities at Microsoft Ignite appeared first on Microsoft Dynamics 365 Blog.