Monday, February 28, 2022

Streamline maintenance tasks with Dynamics 365 telecommunications accelerator

In telecommunications, avoiding downtime is job 1. It is critical to plan, schedule, and track maintenance operations that can reduce or avoid outages. Plant operators need to have a quick, accurate picture of maintenance while maximizing efficiency.

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Thursday, February 24, 2022

Achieving successful B2B selling in the digital era

With briefcases and suitcases in tow, business-to-business (B2B) sellers have always traveled the distance to meet buyers wherever they are. Buyers are going digital in a big way, so sellers can put away their bags (at least part of the time) and step into digital or hybrid selling. This dramatic shift in B2B buyingmore digital,Read more

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Wednesday, February 23, 2022

Microsoft HoloLens 2 and mixed reality bridge physical reality and digital experiences

Across industries, companies are finding practical ways to bridge physical reality and digital experiences using hands-free headsets and augmented reality solutions to inform decisions and action on insights produced by smart, connected solutions. Mixed realitya set of technologies that superimposes digital data and images in the physical worldbrings new opportunities that have become instrumental toRead more

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Thursday, February 17, 2022

Dynamics 365 drives improvement in manufacturing supply chains

Microsoft Dynamics 365 is helping manufacturing organizations tackle the challenges they face today while also preparing them for tomorrow's opportunities. Whether enabling workforce transformation and enterprise resource planning (ERP) modernization, helping navigate disruptions by increasing supply chain visibility and improving insights, or standing up reverse supply chains and circular economieswe are dedicated to helping manufacturersRead more

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Wednesday, February 16, 2022

3 characteristics to look for in your Dynamics 365 migration partner

Our business landscape is evolving rapidly. Long-term COVID impacts to supply chains, worksite strategies, and consumer behavior have compelled most organizations to modernize to better serve customer needs. Though migrated Microsoft Dynamics 365 customers will tell you that cloud benefits far exceed the perceived risks of moving or "comfort" associated with remaining on-premises, making thisRead more

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Use a performance dashboard to optimize seller activities

When sellers follow a predefined set of activities from day to day, they will usually be more productive. These best practices, or sequences, guide sellers. Dynamics 365 Sales Premium recently announced a preview of the reporting capability for sequences.

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Tuesday, February 15, 2022

Dynamics 365 powers social shopping needs with headless commerce

Over the last 15 years, social media has grown rapidly, both in reach and in impact on our daily lives. Facebook reached one billion users worldwide in 2012, only eight years after launch, and has approximately 2.89 billion active users today. Instagram boasts nearly 140 million active users, while 100 million people enjoy TikTok.1 BeyondRead more

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Monday, February 14, 2022

6 field service trends to watch in 2022

The global field service market is continuing to grow at a quickening pace. In 2016, the field service market size was estimated to be $1.78 billion USD, and now that number is predicted to hit $4.45 billion by the end of 2022an estimated compound annual growth rate (CAGR) of 16.5 percent.1 Much has changed sinceRead more

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Plan for updates to the in-store solution in Dynamics 365 Commerce

Every day, retail stores are providing enhanced customer experiences and streamlining operations with the in-store apps from Dynamics 365 Commerce. That technology is getting an update that will improve IT operations and usability.

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Wednesday, February 9, 2022

FedEx and Dynamics 365 reimagine commerce experiences

The pandemic has sped up the adoption of digital technologies to obtain data insights. The multi-year collaboration between FedEx and Microsoft, announced in May 2020, aims to reinvent commerce and provides businesses with actionable insights to win in an increasingly competitive landscape. And on January 24th, we announced a new cross-platform “logistics as a service”Read more

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Tuesday, February 8, 2022

Zero-party data is more valuable than ever for customer experiences

The new era of digital has ushered in a once-in-a-lifetime opportunity, as well as make-or-break challenges. Fast-moving organizations are seizing the moment to capture a sizable audience. But keeping customers is more difficult than ever. Organizations, facing mounting privacy regulations coupled with wary customers, are moving beyond third-party data to zero-party data for powering customerRead more

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Monday, February 7, 2022

SOLEVO Group transforms their financial operations with finance insights

For SOLEVO Grouplike many other businesseshaving a finance system that meets their needs for agility, flexibility, and scale was incredibly important, so in 2019, they implemented Microsoft Dynamics 365 Finance. Paired with interconnected tools such as Microsoft Power Platform, Dynamics 365 gave them a high degree of visibility into the past and present state ofRead more

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Thursday, February 3, 2022

4 ways to accelerate revenue with Dynamics 365 Sales and AI

If sales were simple, then every seller and every sales organization would be successful. But there's more to it, especially in the current landscape. We're seeing a fundamental shift in the way customers want to engageinstead of relying only on direct contact with sellers, customers more frequently use digital channels to get answers to questionsRead more

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Wednesday, February 2, 2022

Microsoft is named a Leader for Field Service Management

The past year has cultivated many personal and professional changes. No person or industry has been untouched. Even field service has embraced seismic changes as a result of the ongoing global pandemic. For many field service organizations, being dispatched to the customer's location to diagnose and resolve an issue became more complex than ever before.Read more

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Improve seller productivity with a sales cadence

In sales, planning is everything. However, many sales reps lack a detailed plan on how to follow up with prospects. Creating a customized plan for various scenarios is the basis for a sales cadence.

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