Wednesday, April 26, 2023

Field Service Palm Springs: Modernize service operations

We're excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.

The post Field Service Palm Springs: Modernize service operations appeared first on Microsoft Dynamics 365 Blog.

Spend more time selling—new sales capabilities in 2023 release wave 1

The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey.

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Monday, April 10, 2023

Customer Service voice support channel launches in India and Switzerland 

As of April 1, 2023, the voice support channel in Dynamics 365 Customer Service is live in India and Switzerland.

The post Customer Service voice support channel launches in India and Switzerland  appeared first on Microsoft Dynamics 365 Blog.

Dynamics 365 Implementation Portal now available

We are excited to announce the launch of the Dynamics 365 Implementation Portal. The implementation portal is a self-serve tool that helps Dynamics 365 customers and partners manage their project data, users, and reviews.

The post Dynamics 365 Implementation Portal now available appeared first on Microsoft Dynamics 365 Blog.