If you’re a partner or an Independent Software Vendor (ISV) looking to expand your reach through localization and translation, look no further than Dynamics 365 Translation Service (DTS).
The post Translating Dynamics 365 Products with Dynamics 365 Translation Service appeared first on Microsoft Dynamics 365 Blog.
On January 25, 2024, we published the 2024 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2024 and September 2024. This first release wave of the year offers hundreds of new features and improvements.
The post 2024 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available appeared first on Microsoft Dynamics 365 Blog.
In this blog, we discuss how the shift to cloud solutions empowers organizations to tackle challenges and thrive in a demanding era. Learn more about Microsoft's “Accelerate, Innovate, Move” (AIM) program for a smooth cloud transition.
The post Embrace cloud migration with Microsoft Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention. With these challenges top of mind, we have continually invested in Microsoft Dynamics 365 Field Service as a solution to meet the growing requirements of field service management (FSM) operations.
The post Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle appeared first on Microsoft Dynamics 365 Blog.
The world of e-commerce has undergone a massive transformation over the past few years, and it’s all thanks to the revolutionary concept of composable commerce. This approach has taken the industry by storm, and it’s not hard to see why. Composable commerce is versatile, scalable, and innovative approach, allowing businesses of all sizes to provide exceptional customer experiences across various platforms and devices.
The post The Composable Commerce Revolution, the Future of E-Commerce, Dynamics 365 Commerce has arrived! appeared first on Microsoft Dynamics 365 Blog.
Dynamics 365 Customer Insights and Dynamics 365 Marketing are coming together as one offering named Dynamics 365 Customer Insights, an AI driven solution which revolutionizes your customers’ experiences.
The post Transition to real time journeys – the time is now appeared first on Microsoft Dynamics 365 Blog.
Generative AI capabilities are rapidly changing the customer service space. You can use Copilot in Dynamics 365 Customer Service today to help agents save time on case and conversation summarization as these features do not require your organization’s support knowledge. However, before agents can use Copilot to answer questions and draft emails, you need to
The post Knowledge management best practices for Copilot ingestion appeared first on Microsoft Dynamics 365 Blog.
