With the preview of Copilot in Dynamics 365 Customer Service, it's easy to bring next-generation AI to your customer support organization.
The post Transform your customer support organization with copilot AI in 30 days appeared first on Microsoft Dynamics 365 Blog.
Microsoft Dynamics 365 F&O Supply Chain Management is a powerful enterprise resource planning (ERP) system that offers a range of modules to help businesses manage their operations. One of the modules available is the landed cost module, which helps businesses to calculate the total cost of a product, including all the additional costs incurred when importing goods from overseas. One of the key functions of the landed cost module is the over and under delivery tolerance function, which helps businesses to manage their costs and avoid unexpected expenses.
The post Introduction to Over/Under tolerance feature during goods in transit process appeared first on Microsoft Dynamics 365 Blog.
You can now easily select multiple pictures for upload during Inspections!
The post Dynamics 365 Field Service Mobile: New multi-image attachment feature and tips to get the most out of Inspections appeared first on Microsoft Dynamics 365 Blog.
The new feature Customer split allows Dynamics 365 Finance users to split billing schedules across multiple customers based on a percentage of the invoice.
The post Split recurring contract billing across multiple customers appeared first on Microsoft Dynamics 365 Blog.
With the introduction of generative AI across Microsoft business applicationsincluding Microsoft Dynamics 365, Viva Sales, and Power Platforminteractions with AI across business roles and processes will become second nature. With Copilot, Microsoft Dynamics 365 and Power Platform introduce a new way to generate ideas and content drafts, and methods to access and organize information across the business.
The post How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy appeared first on Microsoft Dynamics 365 Blog.
Organization charts enable sellers to better understand their customers' organizational structures and identify key decision-makers.
The post Boost your sales business with smart organization charts appeared first on Microsoft Dynamics 365 Blog.
We are excited to announce a new feature in Dynamics 365 Customer Service that allows you to mark knowledge articles as favorites.
The post Get quick access to your most-used knowledge articles appeared first on Microsoft Dynamics 365 Blog.
Enhanced case forms in Dynamics 365 Customer Service provide a streamlined layout to expedite case creation and show relevant information.
The post Create and manage cases efficiently with enhanced case forms appeared first on Microsoft Dynamics 365 Blog.
You can do more with less, utilizing the power of AI to optimize experiences for your sellers, marketers, and data analysts so they can deliver better experiences for your customers.
The post Optimize experiences for sellers and marketers with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
