Saturday, September 26, 2026

Work IQ: Business and workplace intelligence in the flow of work

Work IQ now grounds Microsoft Copilot and agents in your core business data from Microsoft Dynamics 365 and Microsoft Power Platform.

The post Work IQ: Business and workplace intelligence in the flow of work appeared first on Microsoft Dynamics 365 Blog.

Thursday, September 24, 2026

Build the future of agentic ERP with new Microsoft Dynamics 365 capabilities

Discover what’s next for Microsoft Dynamics 365 ERP, from new capabilities across Finance, Supply Chain Management, Commerce, and more to the foundation for agentic ERP. Explore how AI, agents, and connected business processes are helping organizations prepare for the next generation of ERP.

The post Build the future of agentic ERP with new Microsoft Dynamics 365 capabilities appeared first on Microsoft Dynamics 365 Blog.

Sunday, September 20, 2026

Build custom commerce experiences with Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce provides a composable, API-first architecture that separates the experience layer from the commerce engine. New licensing offers customers more flexibility to use Dynamics 365 Commerce to build custom applications, connect third-party experiences, and support new commerce scenarios. Organizations can create experiences for their specific business requirements while using Dynamics 365 Commerce capabilities for pricing, promotions, inventory, loyalty, orders, fulfillment, and other commerce processes.

The post Build custom commerce experiences with Dynamics 365 Commerce appeared first on Microsoft Dynamics 365 Blog.

Accelerate your move to agentic business applications with Dynamics 365 Activate

Don’t let legacy applications hold back your adoption of innovation Organizations around the world are exploring how AI and agents could redesign and transform their critical business processes.

The post Accelerate your move to agentic business applications with Dynamics 365 Activate appeared first on Microsoft Dynamics 365 Blog.

Monday, September 7, 2026

Workforce management meets AI: WEM MCP tools for Dynamics 365 Service Agent

Workforce Engagement Management (WEM) MCP tools for Dynamics 365 Service Agent bring workforce actions into Copilot, Microsoft Teams, and Outlook. Supervisors and customer service representatives can manage time-off requests, shift swaps, and shift bids using natural language, with future capabilities planned for schedule visibility, leave balances, and clock in/out experiences.

The post Workforce management meets AI: WEM MCP tools for Dynamics 365 Service Agent appeared first on Microsoft Dynamics 365 Blog.

Wednesday, August 26, 2026

Friday, August 21, 2026

Breaking the Company Boundary: Cross-Legal-Entity Fulfillment and Advanced Warehouse Support in DOM

Cross-Legal-Entity Fulfillment Optimization in Dynamics 365 enables organizations to source inventory across participating legal entities, automate intercompany transactions, and improve fulfillment decisions with Distributed Order Management.

The post Breaking the Company Boundary: Cross-Legal-Entity Fulfillment and Advanced Warehouse Support in DOM appeared first on Microsoft Dynamics 365 Blog.