Microsoft has been named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms. Learn how AI-powered capabilities in Dynamics 365 are helping sales teams move from systems of record to systems of action.
The post Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for CRM Sales Platforms for the sixteenth consecutive year appeared first on Microsoft Dynamics 365 Blog.
Access Microsoft Business Process Catalog diagrams directly in the Dynamics 365 Implementation Portal to align stakeholders and improve implementation planning.
The post Microsoft enhances the Implementation Portal for Dynamics 365 with business process visualization appeared first on Microsoft Dynamics 365 Blog.
Supplier Engagement, now in public preview for Dynamics 365 Supply Chain Management, helps organizations streamline supplier onboarding, lifecycle management, and collaboration from a centralized workspace. Built on Microsoft Power Platform, it provides trusted supplier data, global vendor management, and self-service supplier experiences while keeping transactions connected to ERP processes.
The post Supplier Engagement in Dynamics 365 Supply Chain Management is now available in public preview appeared first on Microsoft Dynamics 365 Blog.
Governance in Dynamics 365 Customer Service helps organizations evaluate outbound emails and attachments against business-defined policies before delivery, reducing risk and ensuring compliant customer communications.
The post Governance in the Quality Management agent is now generally available appeared first on Microsoft Dynamics 365 Blog.
The Dynamics 365 Customer Service MCP Server is now generally available, enabling MCP-compatible AI clients to securely access customer service data, cases, knowledge, and workflows through a standardized connection model. Organizations can extend customer service capabilities across AI experiences while maintaining existing governance and security controls.
The post Bring Dynamics 365 Customer Service to MCP-compatible AI clients: Customer Service MCP Server is now generally available appeared first on Microsoft Dynamics 365 Blog.
Business Central provides a modern cloud ERP foundation that helps organizations streamline operations, improve visibility, support AI-powered productivity, and build on a platform that continues to evolve.
The post Explore migration options for Microsoft Dynamics NAV, Microsoft Dynamics GP, and Microsoft Dynamics SL customers appeared first on Microsoft Dynamics 365 Blog.
Instead of integrating AI around enterprise resource planning (ERP), organizations can bring agents into the flow of work, where business decisions and transactions already happen.
The post Microsoft Dynamics 365: An agent-ready business applications platform appeared first on Microsoft Dynamics 365 Blog.
