Saturday, April 27, 2024

Early adopters of Microsoft Copilot in Dynamics 365 Guides recognize the potential for productivity gains

The integration of Microsoft Copilot into Dynamic 365 Guides brings generative AI to this mixed reality solution. Copilot for Dynamics 365 Guides transforms frontline operations, putting AI in the flow of work, giving skilled and knowledge workers access to relevant information where and when they need it.

The post Early adopters of Microsoft Copilot in Dynamics 365 Guides recognize the potential for productivity gains appeared first on Microsoft Dynamics 365 Blog.

Wednesday, April 24, 2024

Streamlining Shipment Processes with Automatic re-allocation of non-allocated shipment lines.   

The introduction of the Automatic re-waving of shipment lines failed to be allocated is solving issue where failed lines needed to be handled manually in the “Maintain shipments” form. This feature empowers warehouse managers to schedule checks for incomplete shipments to be re-waved and completed. In the past, this would have been a manual task for a warehouse manager to manage, actively going through a list of incomplete shipment lines and manually reprocessing them for the shipments to be completed. This process was time-consuming every time an exception happened, and lines did not manage to allocate inventory.  
A scenario where this could occur would be if inventory levels in a specific picking location were not available. If that was the case, the system would previously add that failed shipment to a list of incomplete shipments, which a warehouse manager would then have to manually manage.

The post Streamlining Shipment Processes with Automatic re-allocation of non-allocated shipment lines.    appeared first on Microsoft Dynamics 365 Blog.

Friday, April 19, 2024

Microsoft unveils AI features for manufacturers at Hannover Messe 2024

At Hannover Messe, the world’s leading industrial trade fair, organizations across engineering, digital technologies, energy, and more will gather to demonstrate solutions for high-performance, sustainable industries. Microsoft is honored to attend this year’s event to showcase how Microsoft Dynamics 365 helps manufacturers.

The post Microsoft unveils AI features for manufacturers at Hannover Messe 2024 appeared first on Microsoft Dynamics 365 Blog.

Tuesday, April 16, 2024

Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central

We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central. This integration equips organizations with a comprehensive approach that harmonizes service delivery with financials, resources, and inventory management. It also equips frontline workers with modern tools, ensuring exceptional service from the outset. Let’s explore the advantages that this seamless integration provides.

The post Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central appeared first on Microsoft Dynamics 365 Blog.

Thursday, April 11, 2024

Tuesday, April 9, 2024

Unleashing the Power of Deferred processing receiving in Dynamics 365 SCM (supply chain management) Warehouse Management 

In the relentless pursuit of streamlining warehouse operations and empowering organizations to achieve more, perfecting the receiving process is a cornerstone. This blog post delves into the transformative role of Dynamics 365 SCM Warehouse Management’s feature “Deferred Processing”, a strategic framework designed to increase operational efficiency by effectively deferring work creation, allowing rapid registration of incoming inventory without waiting for each put-away work to be generated.  

The post Unleashing the Power of Deferred processing receiving in Dynamics 365 SCM (supply chain management) Warehouse Management  appeared first on Microsoft Dynamics 365 Blog.

Monday, April 8, 2024

New Microsoft Dynamics 365 and Microsoft Copilot innovation for supply chain, sales, and service join the 2024 release wave 1

Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every time. Today, we’re announcing new experiences for Microsoft Dynamics 365 that help professionals across business functions to collaboratively solve challenges, streamline workflows, and focus on what matters most—key factors for transformative customer experiences.

The post New Microsoft Dynamics 365 and Microsoft Copilot innovation for supply chain, sales, and service join the 2024 release wave 1 appeared first on Microsoft Dynamics 365 Blog.

Elevating Customer Returns receiving experience with Dynamics 365 SCM Warehouse Management 

In the relentless pursuit of customer-centric excellence, optimizing our return process emerges as a pivotal strategy for both customer satisfaction and operational prowess. This blog exploration delves into Dynamics 365 SCM Warehouse Management’s transformative role in enhancing customer return receiving process, showcasing a strategic framework that promises elevated customer experience and operational efficiencies.

The post Elevating Customer Returns receiving experience with Dynamics 365 SCM Warehouse Management  appeared first on Microsoft Dynamics 365 Blog.

Optimize Service Delivery with improved booking capabilities in Dynamics 365 Field Service

Dynamics 365 Field Service has introduced two new capabilities in Dynamics 365 Field Service to make this easier. Complete Work Order by Status, allows field service organizations to use a booking status to indicate if further work is required to complete a work order. Complete Booking While Preserving End-Time, ensures that when a booking is marked as completed by someone other than the assigned resource, the end-time value will no longer automatically update to the current timestamp.

The post Optimize Service Delivery with improved booking capabilities in Dynamics 365 Field Service appeared first on Microsoft Dynamics 365 Blog.

Sunday, April 7, 2024

Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform

At Microsoft, trust is the foundation of everything we do. As more organizations adopt Copilot in Dynamics 365 and Power Platform, we are committed to helping everyone use AI responsibly.

The post Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform appeared first on Microsoft Dynamics 365 Blog.

Tuesday, April 2, 2024

Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights

In the ever-evolving landscape of generative AI, a copilot isn't just a companion that makes tasks that you’re already doing at work easier, but it's quickly becoming a transformative force reshaping the very core of how things are done.

The post Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights appeared first on Microsoft Dynamics 365 Blog.

Capture customer signatures with the new Signature control in Dynamics 365 Field Service Mobile

Dynamics 365 Field Service released a new and improved signature control to capture customer signatures on mobile devices.

The post Capture customer signatures with the new Signature control in Dynamics 365 Field Service Mobile appeared first on Microsoft Dynamics 365 Blog.