Even with 195 countries across the globe, today, our world can feel like a small place. We live in a time when you can instantaneously communicate with people who are on the other side of the planet. The digitalization of commerce means that we can quickly buy goods from all over the world. And withRead more
The post Reduce complexity across global operations with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Later this year, Microsoft will launch a new Publisher program to modernize our Dynamics 365 Business Central ISV approach to support a cloud-first strategy. This new approach will ensure all future customers can choose Dynamics 365 Business Central online, while also finding the right apps on Microsoft AppSource to meet their unique requirements. This changeRead more
The post New Microsoft Dynamics 365 Business Central Publisher program coming in 2021 appeared first on Microsoft Dynamics 365 Blog.
If you haven't registered for Microsoft Business Applications Summit, now's the perfect time to sign up and explore the full line-up of learning sessions, featured speakers, Q&A sessions, and networking opportunities. The packed line-up will stream to you live and on-demand, at no cost, on Tuesday, May 4, 2021, starting at 7:30 AM Pacific Time.Read more
The post Your guide to Microsoft Business Applications Summit 2021 appeared first on Microsoft Dynamics 365 Blog.
If small and midsized businesses (SMBs) have one thing in common, it is that they are all unique. Differentiate or fail is especially true when it comes to small and midsized business strategy. The secret sauce is what helps leaders of these companies blaze new trails and disrupt industries with innovative products and services. However,Read more
The post Success for small and midsized businesses requires agility appeared first on Microsoft Dynamics 365 Blog.
The Field Service (Dynamics 365) mobile app helps your frontline workers manage and complete their service tasks while onsite at a job. The mobile app enables them to view their daily schedule, complete inspections, bill for products and services, send reports to customers, and submit their time-off requests. The Field Service (Dynamics 365) mobile appRead more
The post 5 tips for implementing the Field Service (Dynamics 365) mobile app appeared first on Microsoft Dynamics 365 Blog.
In today's complex economic landscape, your business needs the latest digital capabilities to engage customers, connect people, insights, and processes across the organization, and grow revenues. 2021 release wave 1 for Microsoft Dynamics 365 continues our commitment to continuously deliver capabilities that help you adapt to rapid change in your industry, innovate and solve challengesRead more
The post Highlights from 2021 release wave 1 for Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic. Throughout the holiday trading period, we saw businesses adapt to new customer needs across digital channels, along with enhancing and streamlining in-person buying experiences. As vaccines become available, manyRead more
The post Continued innovation in Dynamics 365 Commerce 2021 release wave 1 appeared first on Microsoft Dynamics 365 Blog.
In today’s increasingly complex business environment, project-centric organizations face a variety of challenges to succeed; challenges like winning new deals, optimizing resource utilization, simplifying time and expense processes, streamlining project financials, and gaining key business insights. Ultimately, project-centric organizations are always looking for ways to optimize their operations and improve their bottom line. Since itsRead more
The post Discover the latest capabilities in Dynamics 365 Project Operations appeared first on Microsoft Dynamics 365 Blog.
In any business operations software, the ability to visualize, inspect, and print data in an appropriate layout is paramount. In Dynamics 365 Business Central and in most other software, reports serve these purposes. Our partner community is familiar with customizing built-in reports, either as suppliers of a vertical solution that adds capabilities to underlying dataRead more
The post Extending reports in Business Central appeared first on Microsoft Dynamics 365 Blog.
In a rapidly changing landscape, interactions between customers and organizations have become the cornerstone to bottom-line success and brand loyalty. That's why Microsoft Dynamics 365 Customer Voice empowers organizations to easily scale feedback capture for agile responses and personalized customer experiences, all in a robust feedback management solution. With the 2021 release wave 1 updatesRead more
The post New features personalize customer experiences in Dynamics 365 Customer Voice appeared first on Microsoft Dynamics 365 Blog.
Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity. Microsoft Dynamics 365 Fraud Protection uses advanced AI models to bring together diverse sets of information into a single assessment score that indicates the overall risk ofRead more
The post Customize your protection with new features in the Dynamics 365 Fraud Protection preview appeared first on Microsoft Dynamics 365 Blog.
Major shocks to supply and demand over the course of the pandemic have exposed the fragility and vulnerabilities of the global supply chain. One silver lining is the realization, across industries, that a more agile approach is needed. To stabilize supply chains, whether localized or on a global scale, every organization must architect resiliency intoRead more
The post Architecting resiliency in supply chains with Microsoft Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.
Navigating the past year has been a challenge as organizations have had to predict the unpredictablehow their business will adapt, how to retain and even grow customer relationships, and how to think long-term when circumstances can change daily. As we continue through 2021, the path is still uncharted, but what's clear is the importance ofRead more
The post Get real-time digital analytics with Dynamics 365 Customer Insights appeared first on Microsoft Dynamics 365 Blog.
Dynamics 365 Business Central provides a connected cloud business management solution for growing small and midmarket organizations. Connected means you can bring together your finance, sales, service, and operations teams within a single application to get the insights needed to drive your business forward and be prepared for what's next.
The post Discover the latest innovations for Dynamics 365 Business Central appeared first on Microsoft Dynamics 365 Blog.
Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler. The Hannover Messe industry (HMI) conference covers all core themes of the industrial value-adding chainfrom individual components to the complete smart factory. Join us atRead more
The post Transforming manufacturing operations with Dynamics 365 Remote Assist appeared first on Microsoft Dynamics 365 Blog.
Digital transformation is rapidly expanding, the workforce is aging, and organizations are looking for technology to upskill their workforce faster. Manufacturers, in particular, rely on a highly skilled workforce that must keep up with the pace of technology change. Deloitte and the Manufacturing Institute estimate that up to 2.4 million United States manufacturing jobs couldRead more
The post Navigating the skills gap with Dynamics 365 Guides appeared first on Microsoft Dynamics 365 Blog.
Unified Service Desk for model-driven apps provides a configurable framework that allows you to build applications that give call center agents a unified view of customer data. Unified Service Desk version 4.2, available for public preview in April, enables you to host web applications using Microsoft Edge WebView2 Process based on the Chromium open-source framework,Read more
The post Host web apps using Microsoft Edge WebView2 Process in Unified Service Desk (Preview) appeared first on Microsoft Dynamics 365 Blog.
Today we're announcing new capabilities to help customer and field service teams deliver more consistent and engaging experiences, from the call center to on-site visits. The new features for Microsoft Dynamics 365 Customer Service and Microsoft Dynamics 365 Field Service. provide the agility to adapt to changing customer needs, as well as streamline agent and technician workspaces, so they can resolve issues faster.
The post Introducing new capabilities to transform customer service and field service appeared first on Microsoft Dynamics 365 Blog.
Since last year's release wave 2 for Microsoft Dynamics 365 Marketing, we've been hard at work refining and enhancing product features across the board that can help you up your CX game. Read about highlights from three capabilities that will launch with Dynamics 365 Marketing 2021 release wave 1.
The post Highlights of the Dynamics 365 Marketing 2021 release wave 1 appeared first on Microsoft Dynamics 365 Blog.
Customers are looking for connected business applications to increase productivity and agility. With digital selling, it's imperative to have a landscape of work tools that orchestrate seamlessly across a seller's workflow. For the best outcome, solutions must offer automated and integrated workflows, enhanced with prescriptive, yet configurable intelligence. The combination of Microsoft Teams, LinkedIn, andRead more
The post Intelligence and collaboration converge in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.
Today officially kicks off a six-month wave of hundreds of new capabilities, feature updates, and applications across Microsoft Dynamics 365 and Microsoft Power Platform. Launch event highlights new 2021 release wave 1 capabilities and spotlights how they benefit BNY Mellon, Patagonia, Rockwell Automation, and The Coca-Cola Company.
The post Microsoft Power Platform and Dynamics 365 2021 release launches with hundreds of new capabilities appeared first on Microsoft Dynamics 365 Blog.
