Dynamics 365 Project Operations has made significant improvements to consistently apply tax calculations and expanded support for scenarios including sales tax across the application.
The post Improved Project sales tax capabilities now available appeared first on Microsoft Dynamics 365 Blog.
For our fourth annual Work Trend Index, out today, we partnered with LinkedIn for the first time on a joint report so we could provide a comprehensive view of how AI is not only reshaping work, but the labor market more broadly.
The post Microsoft and LinkedIn release the 2024 Work Trend Index on the state of AI at work appeared first on Microsoft Dynamics 365 Blog.
Introducing prompt plugins, enabling agents to securely access Dataverse data such as customers, products, and cases, through Copilot.
The post Extend Copilot capabilities with plugins appeared first on Microsoft Dynamics 365 Blog.
Try the agent call quality survey in Dynamics 365 Customer Service to swiftly identify and respond to any issues impacting the agent experience.
The post Try the agent call quality survey in Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.
