Today, we're announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. If your organization is currently using an on-premises version, this blog post gives you information to help you understand and plan for this change.
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Today, consumers are demanding more products and services from retailers in a rapidly evolving number of delivery modes. At the same time, retailers are increasingly asking, "how can we go faster" as they work to refine their retail playbook. To meet the demands of the future of their businesses, retailers must consider how to leverageRead more
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As we've learned over the past year, building a resilient supply chain is more important than ever. 94 percent of Fortune 1000 companies have reported supply chain disruptions due to the COVID-19 pandemic. Meanwhile, nearly two-thirds of C-suite executives at manufacturing companies said their company either had no formal strategy or were taking an ad-hocRead more
The post Dynamics 365 and EY India helps Wonder Cement build a resilient supply chain appeared first on Microsoft Dynamics 365 Blog.
Unified Service Desk for model-driven apps provides a configurable framework that allows you to build applications that give call center agents a unified view of customer data. Unified Service Desk version 4.2, generally available since June, enables you to host web applications using Microsoft Edge WebView2 Process based on the Chromium open-source framework, as wellRead more
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The last few decades have seen monumental change in the retail industry. Specifically, technology has untethered the shopper from the store and allowed retail to take place anywhere, at any time. When viewed through hindsight, these changes occurred just in time, for without the e-commerce revolution during the past two decades, retailers would have facedRead more
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In today's fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. Companies worldwide are fast realizing the costly consequences of not having robust business continuity plans and remote-capable tools especially in times ofRead more
The post Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2 appeared first on Microsoft Dynamics 365 Blog.
Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide.1 To ensure continuous protection, organizations need modern solutions to protect from a range of fraudfrom payment fraud, bots, account takeover, and returns and discounts fraud. We are partnering with Worldline, the European leader in the paymentsRead more
The post How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud appeared first on Microsoft Dynamics 365 Blog.
The ongoing global pandemic has permanently changed our livesfrom how we interact, where we work, and how we work. If there's one major takeaway we've learned from the continuously evolving macroeconomic climate, it's that efficient, reliable, and timely service delivery has become more critical than ever. The sophisticated, often complex machinery and equipment that keepRead more
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In the last year, business travel and face-to-face meetings have reduced significantlybut global workforces are busier than ever. The pace of selling has sped up during the pandemic, and the common pain points sellers face have become exacerbated as they juggle more responsibilities and obligations across work, home, and multiple time zones. Sellers need toRead more
The post Enable productivity with native mobile experiences optimized for sellers appeared first on Microsoft Dynamics 365 Blog.
Migrating your on-premises business applications to the cloud can be like building your very own dream home. It's incredibly exciting and will be perfect for your unique needs but can feel daunting when going at it alone. Ensuring you have a strong plan is crucial. Let's explore this metaphor a bit more as we examineRead more
The post 3 aspects to consider when migrating to Dynamics 365 in the cloud—it’s like building your next dream house appeared first on Microsoft Dynamics 365 Blog.
Organizations have an increasing demand to automate standard business processes and provide more convenient interactions to their staff. With robotic process automation and Microsoft Power Automate, businesses gain efficiency and accuracy by using an experience to automate repetitive processes in Dynamics 365. Read a related blog post: Enhance workplace automation with prebuilt RPA templates forRead more
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In today's digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers. The sales journey is like a game of strategyyou have to carefully deliver the right details at the right time in order to successfully provide greatRead more
The post Empower seller excellence with customer feedback solutions appeared first on Microsoft Dynamics 365 Blog.
Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust a forecast in Microsoft Dynamics 365 Sales, you had to start over from scratch, and then make the edits you needed. In Dynamics 365 Sales 2021 release wave 1, we releasedRead more
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