Monday, January 30, 2023

Finance Reimagined: Microsoft uses low-code and automation to streamline processes

Discover the power of innovation and automation at Finance Reimagined on February 28, 2024. Join us for a session specifically designed for CFOs to learn how low-code applications can help your finance team accomplish more with less.

The post Finance Reimagined: Microsoft uses low-code and automation to streamline processes appeared first on Microsoft Dynamics 365 Blog.

Thursday, January 26, 2023

The Microsoft Supply Chain Platform enables resiliency for retailers

The path to retail resilience in today's competitive environment revolves around connectivity, agility, and sustainability. Brands should address disruptions and challenges with solutions that can exceed customer expectations, drive profitability, and improve sustainability.

The post The Microsoft Supply Chain Platform enables resiliency for retailers appeared first on Microsoft Dynamics 365 Blog.

Optimize sales conversation follow-ups in two easy steps

Taking time to speak with customers remains one of the best ways to build relationships and close deals faster.

The post Optimize sales conversation follow-ups in two easy steps appeared first on Microsoft Dynamics 365 Blog.

Thursday, January 12, 2023

Direct callback: Because nobody likes to wait on the phone

Ana is excitedly setting up her new smartphone when the screen goes blank. In dismay, she calls customer service. The estimated wait time is more than 45 minutes and she is number 7 in the queue because all agents are busy handling holiday call volume.

The post Direct callback: Because nobody likes to wait on the phone appeared first on Microsoft Dynamics 365 Blog.