Tuesday, February 10, 2026

The Key Facets of AI Evaluation in the Contact Center 

Organizations must think about when, how, by whom, and on what data AI systems are evaluated. This blog explores the key facets of AI evaluation and how they apply specifically to contact center environments.

The post The Key Facets of AI Evaluation in the Contact Center  appeared first on Microsoft Dynamics 365 Blog.

No comments:

Post a Comment