Enhance workplace automation with prebuilt RPA templates for Dynamics 365 (preview)

For many businesses, success increasingly depends on having the agility to innovate and adapt to rapid change, responding to customer needs, competitive pressure, and industry trends. But this is a difficult challenge when employees are buried in time-consuming busywork like repetitive tasks or complex processes. That's why we are dedicated to helping organizations like yoursRead more

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Northeastern University uses Dynamics 365 Guides mixed reality to deliver experiential learning

"What kind of cool opportunities are there in the research and education space and how can we leverage that technology?" These were the types of questions that educators at Northeastern University asked themselves when looking for solutions to provide unique, immersive experiences for their students. Education and experiential learning have seen incredible value in theRead more

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Update for our customers using Russian payroll capabilities of Dynamics AX 2012 R3

We have made the decision not to invest in transitioning the Russian payroll capabilities in Dynamics AX 2012 R3 over to Dynamics 365. However, we’ll continue to support existing Russian payroll capabilities for organizations on an Enhancement Plan during the mainstream support and extended support through October 12, 2021 and January 10, 2023, respectively. ForRead more

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Bring predictability to your revenue pipeline with Dynamics 365 Sales

Most companies use sales pipeline data to gauge a very generalized picture of future sales. But imagine if your company’s data was accurate enough to predict next month's revenue within a few cents? If an organization can standardize on top-performing sales processes and establish an accurate, targeted picture of the customer, pipeline data becomes far more reliableand future sales become far moreRead more

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Build differentiated SaaS apps with Microsoft Industry Clouds

The past year has brought dramatic change to almost every facet of our lives. We have seen the same disruption play out across every industry, from retail to healthcare to financial services. Customer expectations are fundamentally altered, and it's hard to imagine things going back to the way they once were. As organizations work toRead more

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3 resources that advance your on-premises migration to Dynamics 365

Change is not always easy. Economic disruptions from COVID-19 have compelled most organizations to assess whether their legacy systems, processes, and infrastructure can provide the necessary agility to remain competitive. While shifting market conditions have accelerated cloud adoption, some are still weighing migration costs, complexities, and risks against the benefits. There are many reasons toRead more

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5 trends transforming B2B buying and e-commerce

Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. Buyers of all types demand an easy, convenient online shopping experience, a requirement that has been accelerated by the pandemic and as Millennials take the decision-making reins. Over time, the demand for an omnichannel, user-centric e-commerce experienceRead more

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