Saturday, July 17, 2021

Improve seller productivity with the deal manager experience

The enhanced deal manager workspace allows sellers to get a full view of their pipeline, quickly gather context and take action, collaborate with their colleagues, and work the way they want to work.

The post Improve seller productivity with the deal manager experience appeared first on Microsoft Dynamics 365 Blog.

Friday, July 16, 2021

How to approach your routing and assignment transformation with unified routing

The new unified routing capabilities in Dynamics 365 Customer Service allows organizations to implement incremental improvements without having to completely overhaul routing and assignment procedures all at once.

The post How to approach your routing and assignment transformation with unified routing appeared first on Microsoft Dynamics 365 Blog.

Thursday, July 15, 2021

2021 release wave 2 plans for Dynamics 365 and Power Platform now available

On July 14, 2021, we published the 2021 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between October 2021 and March 2022. This second release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment toRead more

The post 2021 release wave 2 plans for Dynamics 365 and Power Platform now available appeared first on Microsoft Dynamics 365 Blog.

Innovate and grow with the simplified Business Applications ISV Connect program

Today at Microsoft Inspire, we shared some of the exciting updates we've made to the Business Applications ISV Connect program, all of which are designed to enable innovation and growth by making it easier for you to build and sell with Microsoft. Beginning this fall, the ISV Connect program will offer enhanced benefits that areRead more

The post Innovate and grow with the simplified Business Applications ISV Connect program appeared first on Microsoft Dynamics 365 Blog.

Wednesday, July 14, 2021

Bring Dynamics 365 into the flow of work with Teams—at no additional cost

Today at Microsoft Inspire, partners and customers will learn how the Microsoft cloud can help them navigate their transformation journey, make the shift to hybrid work, innovate everywhere across their organization, and build it all on a foundation of trust and security. We’ll also share how partners can capitalize on the opportunities ahead of usRead more

The post Bring Dynamics 365 into the flow of work with Teams—at no additional cost appeared first on Microsoft Dynamics 365 Blog.

Thursday, July 1, 2021

Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022

Today, we're announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. If your organization is currently using an on-premises version, this blog post gives you information to help you understand and plan for this change.

The post Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022 appeared first on Microsoft Dynamics 365 Blog.