Customer data platforms (CDP) aim at helping improve business outcomes in many industriesfrom delivering better brand experiences in retail and consumer goods to optimizing engagement and fundraising for nonprofits. In the healthcare space, gaining a 360-degree view of the patient and having a unified view of health records, past interactions, and communication preferences empowers front-line supportRead more
The post Connecting patient journeys and personalizing healthcare with Microsoft CDP appeared first on Microsoft Dynamics 365 Blog.
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