By integrating the physical and digital worlds, mixed reality brings a modern approach to role-based training, support and service, as well as knowledge transfer. Microsoft Dynamics 365 Guides cultivates collaborative environments where people put knowledge into action.
The post 3 ways mixed reality empowers frontline workers appeared first on Microsoft Dynamics 365 Blog.
The era of AI is here, and it’s transforming how companies service customers in the field.
The post AI at your service with Copilot in Microsoft Dynamics 365 Field Service appeared first on Microsoft Dynamics 365 Blog.
Microsoft Release Planner will support the content in 11 new languages.
The post Productivity Across Borders: Localized Content now on Microsoft Release Planner appeared first on Microsoft Dynamics 365 Blog.
Customer Service administrators can easily configure Copilot settings to include an internal knowledge base or SharePoint.
The post Use Copilot with SharePoint knowledge to serve your customers appeared first on Microsoft Dynamics 365 Blog.
Every warehouse manager is keen on improving the processes on the warehouse floor. But where to start? What to optimize? It is far from easy to discover the bottlenecks. This is where the Power Automate Process Mining comes really handy. In the 10.0.35 release we ship the integration of Supply Chain Management Warehouse module with Power Automate Process Mining. This integration gives some really valuable insight into the material movement in the warehouse.
The post Power Automate Process Mining empowers warehouses to boost their efficiency significantly appeared first on Microsoft Dynamics 365 Blog.
According to Gartner®, the top consumer goods technology trends in 2023 focus on customers, technology, and sustainability. Learn more.
The post Deciphering consumer desires: Elevating customer journeys in retail CPG appeared first on Microsoft Dynamics 365 Blog.
On July 18, 2023, we published the 2023 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between October 2023 and March 2024.
The post 2023 release wave 2 plans for Microsoft Dynamics 365 and Power Platform now available appeared first on Microsoft Dynamics 365 Blog.
