As we continue to push the boundaries of what's possible with AI, we're delighted to give you a sneak preview of the new features releasing as part of 2023 release wave 2.
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The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI.
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The activity monitor tool provides recommendations to administrators with steps to avoid future case creation issues by making changes to the rule configuration.
The post Solve case creation issues using the enhanced activity monitor tool appeared first on Microsoft Dynamics 365 Blog.
We are excited and honored that Gartner has recognized Microsoft as a Leader in their 2023 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises. This evaluation of Microsoft was based on specific criteria that analyzed our overall Completeness of Vision and Ability to Execute.
The post Microsoft is recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises appeared first on Microsoft Dynamics 365 Blog.
