Wednesday, June 30, 2021

Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022

Today, we're announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. If your organization is currently using an on-premises version, this blog post gives you information to help you understand and plan for this change.

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Thursday, June 24, 2021

Intelligent Order Management partners with leading service providers to optimize order management

Today, consumers are demanding more products and services from retailers in a rapidly evolving number of delivery modes. At the same time, retailers are increasingly asking, "how can we go faster" as they work to refine their retail playbook. To meet the demands of the future of their businesses, retailers must consider how to leverageRead more

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Wednesday, June 23, 2021

Dynamics 365 and EY India helps Wonder Cement build a resilient supply chain

As we've learned over the past year, building a resilient supply chain is more important than ever. 94 percent of Fortune 1000 companies have reported supply chain disruptions due to the COVID-19 pandemic. Meanwhile, nearly two-thirds of C-suite executives at manufacturing companies said their company either had no formal strategy or were taking an ad-hocRead more

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Tuesday, June 22, 2021

Host web apps using Microsoft Edge WebView2 Process in Unified Service Desk 4.2

Unified Service Desk for model-driven apps provides a configurable framework that allows you to build applications that give call center agents a unified view of customer data. Unified Service Desk version 4.2, generally available since June, enables you to host web applications using Microsoft Edge WebView2 Process based on the Chromium open-source framework, as wellRead more

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Monday, June 21, 2021

4 post-pandemic retail trends

The last few decades have seen monumental change in the retail industry. Specifically, technology has untethered the shopper from the store and allowed retail to take place anywhere, at any time. When viewed through hindsight, these changes occurred just in time, for without the e-commerce revolution during the past two decades, retailers would have facedRead more

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Thursday, June 17, 2021

Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2

In today's fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. Companies worldwide are fast realizing the costly consequences of not having robust business continuity plans and remote-capable tools especially in times ofRead more

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Wednesday, June 16, 2021

How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud

Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide.1 To ensure continuous protection, organizations need modern solutions to protect from a range of fraudfrom payment fraud, bots, account takeover, and returns and discounts fraud. We are partnering with Worldline, the European leader in the paymentsRead more

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