Friday, May 30, 2025

Email editor template changes in Dynamics 365 Customer Service

We are introducing an important update to streamline and modernize how email templates are created and edited. As of May 23, 2025, we are deprecating the legacy email template rich text editor and enhanced email template editor and moving to a single, modern email template editor for all users. Change management can be challenging—especially when

The post Email editor template changes in Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.

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