Wednesday, December 11, 2024

Pipeline optimization: How to prioritize and close more deals 

Real-time insights are crucial, but they’re not always easy to come by. That’s where AI-driven predictive analytics can help. 

The post Pipeline optimization: How to prioritize and close more deals  appeared first on Microsoft Dynamics 365 Blog.

Monday, November 25, 2024

Customize Dynamics 365 Sales Agents with your data sources and taxonomy

This week at Microsoft Ignite, we announced new capabilities to further enhance your agents by grounding them in your company’s unique data and taxonomy, as well as enriching the agents’ knowledge with third-party data. This allows the agent to assess a lead’s intent to buy with greater precision, providing a more comprehensive and accurate data set for the agent to work with. These capabilities will be rolling out in early 2025. 

The post Customize Dynamics 365 Sales Agents with your data sources and taxonomy appeared first on Microsoft Dynamics 365 Blog.

Friday, November 8, 2024

Boost seller productivity with document summary by Copilot in Dynamics 365 Sales 

New summarization capabilities provided by Copilot in Dynamics 365 Sales, allow sellers to obtain pertinent details from sales documents in minutes. Sellers quickly gain insights into customer requirements, budget details, timelines, and main decision makers. Enabling them to prepare for prospect meetings more effectively and engage in more informed and meaningful conversations. 

The post Boost seller productivity with document summary by Copilot in Dynamics 365 Sales  appeared first on Microsoft Dynamics 365 Blog.

Wednesday, October 30, 2024

2024 release wave 2 launches with hundreds of Copilot capabilities

Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing.

The post 2024 release wave 2 launches with hundreds of Copilot capabilities appeared first on Microsoft Dynamics 365 Blog.

Saturday, October 26, 2024

Transform work with autonomous agents across your business processes

Introducing 10 new autonomous agents in Microsoft Dynamics 365 to build capacity for every sales, service, finance, and supply chain team.

The post Transform work with autonomous agents across your business processes appeared first on Microsoft Dynamics 365 Blog.