Friday, February 23, 2024

Sustainability in Dynamics 365 Business Central: A New Way to Measure and Manage Your Environmental Impact

We're excited to announce that Dynamics 365 Business Central will soon offer new sustainability features that will help you comply with the latest standards and best practices, as well as drive positive changes for your business and the environment.

The post Sustainability in Dynamics 365 Business Central: A New Way to Measure and Manage Your Environmental Impact appeared first on Microsoft Dynamics 365 Blog.

Tuesday, February 20, 2024

Use Microsoft Copilot for Service with your external CRM 

Just like Copilot in Dynamics 365 Customer Service, Copilot for Service enables agents to easily manage customer inquiries, track service requests, and provide personalized support.

The post Use Microsoft Copilot for Service with your external CRM  appeared first on Microsoft Dynamics 365 Blog.

Saturday, February 17, 2024

Optimizing Warehouse Management: Unveiling the Power of D365 Warehouse Mobile App Version 2.1.23

The unveiling of the D365 Warehouse Mobile App's latest iteration, version 2.1.23, marks a notable advancement in warehouse management technology. It introduces a range of upgraded features aimed at enriching user interaction and optimizing processes. Notably, this update prioritizes authentication, stability, and user-friendliness, addressing the intricate challenges faced by businesses aiming to refine their warehouse management.

The post Optimizing Warehouse Management: Unveiling the Power of D365 Warehouse Mobile App Version 2.1.23 appeared first on Microsoft Dynamics 365 Blog.

Dynamics 365 Sales: Enhanced overview for tracking features & settings 

In the ever-growing world of Microsoft Dynamics 365 Sales, there is always a host of capabilities that could be enabled to support sellers, complemented by monthly releases packed with innovations.

The post Dynamics 365 Sales: Enhanced overview for tracking features & settings  appeared first on Microsoft Dynamics 365 Blog.

Wednesday, February 14, 2024

Tuesday, February 13, 2024

Build your Copilot testing strategy in Dynamics 365 Customer Service

Introducing a new tool like Copilot in Customer Service to customer service agents must be well-tested and validated.

The post Build your Copilot testing strategy in Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog.

Microsoft Dynamics 365 Business Central and Microsoft 365: Connect data to the tools where work is done

With Microsoft Dynamics 365 Business Central and Microsoft 365, businesses can establish a unified experience where data seamlessly connects with productivity apps including Microsoft Excel, Microsoft Outlook, and Microsoft Teams. This connectivity ensures that employees can access timely information, gain valuable insights, and collaborate directly within the tools they use daily—all without the need to switch between applications. 

The post Microsoft Dynamics 365 Business Central and Microsoft 365: Connect data to the tools where work is done appeared first on Microsoft Dynamics 365 Blog.