How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud

Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide.1 To ensure continuous protection, organizations need modern solutions to protect from a range of fraudfrom payment fraud, bots, account takeover, and returns and discounts fraud. We are partnering with Worldline, the European leader in the paymentsRead more

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Driving empathetic, connected service experiences with Dynamics 365

The ongoing global pandemic has permanently changed our livesfrom how we interact, where we work, and how we work. If there's one major takeaway we've learned from the continuously evolving macroeconomic climate, it's that efficient, reliable, and timely service delivery has become more critical than ever. The sophisticated, often complex machinery and equipment that keepRead more

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Enable productivity with native mobile experiences optimized for sellers

In the last year, business travel and face-to-face meetings have reduced significantlybut global workforces are busier than ever. The pace of selling has sped up during the pandemic, and the common pain points sellers face have become exacerbated as they juggle more responsibilities and obligations across work, home, and multiple time zones. Sellers need toRead more

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3 aspects to consider when migrating to Dynamics 365 in the cloud—it’s like building your next dream house

Migrating your on-premises business applications to the cloud can be like building your very own dream home. It's incredibly exciting and will be perfect for your unique needs but can feel daunting when going at it alone. Ensuring you have a strong plan is crucial. Let's explore this metaphor a bit more as we examineRead more

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Run quality assurance automatically with robotic process automation

Organizations have an increasing demand to automate standard business processes and provide more convenient interactions to their staff. With robotic process automation and Microsoft Power Automate, businesses gain efficiency and accuracy by using an experience to automate repetitive processes in Dynamics 365. Read a related blog post: Enhance workplace automation with prebuilt RPA templates forRead more

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Empower seller excellence with customer feedback solutions

In today's digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers. The sales journey is like a game of strategyyou have to carefully deliver the right details at the right time in order to successfully provide greatRead more

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Save time by cloning sales forecasts in Dynamics 365 Sales

Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust a forecast in Microsoft Dynamics 365 Sales, you had to start over from scratch, and then make the edits you needed. In Dynamics 365 Sales 2021 release wave 1, we releasedRead more

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