Thursday, May 8, 2025

Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources 

With the public preview of the Dynamics 365 Human Resources Recruiting add-on, IT administrators can now empower HR teams with a modern recruiting experience—built on Microsoft’s Power Platform and enhanced by AI and Microsoft 365 integration. 

The post Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources  appeared first on Microsoft Dynamics 365 Blog.

Monday, April 28, 2025

Enhance quality compliance with Dynamics 365 Supply Chain Management 

This April, we're adding new, advanced features for quality management in Dynamics 365 Supply Chain Management. These provide extended quality control throughout the supply chain, ensuring compliance with regulations, boosting product quality, and enhancing customer satisfaction. These new features foster continuous improvements and risk mitigation through a feedback-driven approach. They also minimize reliance on third-party quality management solutions.  

The post Enhance quality compliance with Dynamics 365 Supply Chain Management  appeared first on Microsoft Dynamics 365 Blog.

Wednesday, April 16, 2025

Inspection builder preview: digital transformation made easy with AI

In today's digital era, many organizations still rely on paper for inspections, leading to inefficiencies and extra effort to digitize data. Dynamics 365 Field Service's new inspection builder, powered by Copilot, addresses these challenges by seamlessly converting paper forms into digital templates, streamlining the process and enhancing data management.

The post Inspection builder preview: digital transformation made easy with AI appeared first on Microsoft Dynamics 365 Blog.

Tuesday, April 15, 2025

Transform routing rule administration with bulk management

We’re continually improving Dynamics 365 Customer Service to help organizations deliver faster, smarter, and more efficient customer experiences. Today, we’re excited to announce that administrators will now be able to maintain routing rules in bulk. This enhancement empowers administrators to update routing configurations across the board with just a few clicks—a game-changing update for teams

The post Transform routing rule administration with bulk management appeared first on Microsoft Dynamics 365 Blog.

Thursday, April 10, 2025

Reimagine Project Quotes with Enhanced Experience and Time Phased Estimates in Dynamics 365 Project Operations 

The quote lines represent the high-level components of work being delivered, while the quote line details capture granular estimates, tying in scheduling, cost, and revenue details. Each quote line is also linked to contracting models and chargeable components, allowing for accurate modeling of revenue spread, project spending, and profitability, both at the quote level and also for each individual component.  

We designed the recent update around three key goals: 

+ Elevating the overall user experience 
+ Leveraging new platform capabilities 
+ Simplifying user interactions when creating and managing quotes

The post Reimagine Project Quotes with Enhanced Experience and Time Phased Estimates in Dynamics 365 Project Operations  appeared first on Microsoft Dynamics 365 Blog.

Tuesday, April 8, 2025

Use agreements in Field Service to automatically generate recurring work orders 

Agreements in Dynamics 365 Field Service help streamline recurring operations consistently. You define the terms and conditions of your service contracts, such as frequency, duration, resources, products, and services involved--automate recurring work orders in Field Service. Through agreements, you can automate work order and booking generation, eliminating the need for manual creation and reducing administrative overhead.

The post Use agreements in Field Service to automatically generate recurring work orders  appeared first on Microsoft Dynamics 365 Blog.