By integrating the physical and digital worlds, mixed reality brings a modern approach to role-based training, support and service, as well as knowledge transfer. Microsoft Dynamics 365 Guides cultivates collaborative environments where people put knowledge into action.
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The era of AI is here, and it’s transforming how companies service customers in the field.
The post AI at your service with Copilot in Microsoft Dynamics 365 Field Service appeared first on Microsoft Dynamics 365 Blog.
Microsoft Release Planner will support the content in 11 new languages.
The post Productivity Across Borders: Localized Content now on Microsoft Release Planner appeared first on Microsoft Dynamics 365 Blog.
Customer Service administrators can easily configure Copilot settings to include an internal knowledge base or SharePoint.
The post Use Copilot with SharePoint knowledge to serve your customers appeared first on Microsoft Dynamics 365 Blog.